Dhaka gaming offers two separate options for closing or suspending your account — choose the one that suits your needs.
Temporary Suspension (Cooling-Off Period): If you need a break for a few days, log in to your account and go to "My Account" → "Responsible Gaming". From there, you can set a cooling-off period ranging from 24 hours to 30 days. During this time, logging in and placing bets will not be possible — your balance remains fully secure. Once the period ends, your account will be reactivated automatically.
Self-Exclusion: For long-term self-exclusions ranging from 3 months to 5 years, please contact support. During a self-exclusion period, you cannot reactivate your account on your own — you'll need to submit a request even after the period ends.
Permanently Closed: To permanently delete your account, contact us via Live Chat or email support@dhakagaming.net. After your identity is verified, your remaining balance will be withdrawn and your account will be closed. Once closed, no new account can be created using the same mobile number or email address.
- Cooling-off: can be set directly from your account, takes effect immediately
- Self-Exclusion: Via support, active within 24 hours
- Permanent closure: via Support, identity verification required
Dhaka Gaming's security system will temporarily lock your account after 5 consecutive incorrect password attempts — this is done to protect your account from unauthorized access.
Automatic Unlock: Your account unlocks automatically 30 minutes after being locked. Once that time has passed, try logging in again with the correct password.
If you've forgotten your password: On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email and a reset OTP will be sent to you. When setting a new password, you cannot reuse your previous one.
For quick help: Contact Dhaka Gaming via Live Chat — once your identity is verified using your registered mobile number and date of birth, the support team will unlock your account manually. This is usually resolved within 10–15 minutes.
To avoid this issue in the future, use a password manager or keep your password noted somewhere safe. Never share your password with anyone.
Dhaka Gaming's Live Casino section features real-dealer games from Evolution and Pragmatic Play. Feeling a little nervous is completely normal — but getting started is easier than you think.
Where to start: New to the Platform Live Baccarat The simplest option. Just pick one of three outcomes — Player, Banker, or Tie. There's almost nothing to learn.
Step-by-step guide:
- Log in and go to the "Live Casino" menu
- Click on any Baccarat table — your live dealer will appear on screen
- Select a chip below (minimum bet is usually ৳100–৳200)
- Click Player or Banker to place your bet
- The dealer will deal the cards — get as close to 9 as possible to win
Table Limit: Each table displays its minimum and maximum bet limits — check before you sit down. If you're on a tight budget, look for "Low Limit" or "Mini" tables.
If your internet connection is slow, lower the video quality — it won't affect your gameplay.
This is an important question to ask — and even more important to know the answer to. Dhaka Gaming makes no compromises when it comes to security.
Data Protection: All communication on the website is protected with 256-bit SSL/TLS encryption. Your password is never stored as plain text on our servers — we use bcrypt hashing. This means that even if someone were to access the database, they would not be able to retrieve your actual password.
Where your personal data goes: Your registration details are used solely for KYC verification and legal compliance. We do not sell or share your information with any third-party marketing companies. To learn more, Privacy Policy Read more.
Financial security: Member funds are kept separate from operating funds — your money is never used for business purposes. KYC verification at withdrawal ensures that only the genuine account holder can access their funds.
Stay protected: Never share your password with anyone. Dhaka Gaming will never ask for your password or OTP via SMS or phone — if anyone does, contact support immediately.
Yes — dhaka gaming is fully optimized for mobile browsers. There's no need to download or install a separate app.
What you can do from your browser:
- Login & Registration — Fully Operational
- Live Sports Betting & Match Odds
- Live Casino games (with live streaming)
- Slots and popular games — all load fine
- BKash / Nagad Deposits & Withdrawals
- Account Settings & Betting History
Best browsers: Chrome and Firefox work best. Samsung Internet also performs well. Safari (iOS) may have limited push notification support in some cases.
Quick Access Tips: Open the website in Chrome and tap "Add to Home Screen" to get an app-like icon — no need to type the URL every time. You can also enable Chrome's Data Saver to reduce data usage.
A stable internet connection makes a big difference for Live Casino streaming — 4G or Wi-Fi is preferred.
Cricket betting is the most popular activity among dhaka gaming members in Bangladesh. You can bet across all formats — IPL, BPL, World Cup, Test matches, and more.
Steps to get started:
- Log in and select "Sports Betting" or "Match Odds" Open
- Select the Cricket section — you'll see a list of ongoing and upcoming matches
- Click on a match to view all available betting markets
- Click on the odds in your preferred market to add a selection to your bet slip
- Enter the amount and click the "Confirm Bet" button
Popular cricket betting markets:
- Match Winner: Which team will win — the simplest bet
- Toss Winner: Who will win the toss before the match
- Top Batsman: Which batter will score the most runs
- Over/Under Runs: Whether more or fewer runs will be scored in a specific over
- Live Betting: Odds update after every ball during a live match
If you're new, starting with Match Winner is a good idea — the odds are easy to understand and the outcome is straightforward.
Dhaka Gaming follows a transparent withdrawal policy — no hidden charges.
Withdrawal fee: dhaka gaming does not charge any withdrawal fees. However, bKash or Nagad may apply their own transaction fee (typically 1.5%) — this is the mobile banking provider's policy, not dhaka gaming's.
Withdrawal Limit:
- Minimum withdrawal: ৳500
- Daily maximum: ৳50,000 (standard account)
- VIP members enjoy higher daily limits — ask Support for details
- Weekly limit: up to ৳2,00,000
Withdrawal time: bKash and Nagad transfers typically arrive within 15 minutes to 2 hours. Bank transfers may take 1–3 business days.
Keep in mind: Before your first withdrawal, you'll need to complete KYC verification. A photo of your national ID and mobile verification are usually all that's required — the process is typically completed within 24 hours.