📋 Full Terms & Conditions
Please read these Terms & Conditions carefully before using the Dhaka Gaming platform. Everything is explained in plain, straightforward language to avoid any confusion.
Before reading Dhaka Gaming's full Terms & Conditions, this quick overview will give you a clear idea of the key points.
By using Dhaka Gaming's website and related services, you confirm that you have read these terms and conditions in full and agree to be bound by them. These terms constitute a legally binding agreement between Dhaka Gaming and its members.
Dhaka Gaming reserves the right to update these terms and conditions at any time. Any changes will be published on the website and members will be notified by email. Continued use of the platform following any update will be considered acceptance of the revised terms.
Important: These terms and conditions are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.
The following eligibility requirements must be met to open an account with Dhaka Gaming:
Once registration is complete, you will receive a confirmation SMS. Never share your login credentials (password, PIN) with anyone — you are responsible for keeping your account secure.
Dhaka Gaming verifies the identity of every member in line with international regulatory guidelines. Completing KYC is mandatory before any withdrawal request can be processed.
Documents required for KYC:
Withdrawals cannot be processed until KYC verification is complete. However, members may continue betting and gaming as normal while KYC is underway.
The following rules apply when making a deposit at Dhaka Gaming:
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | ৳200 | ৳5,00,000 | Instant |
| Nagad | ৳200 | ৳5,00,000 | Instant |
| Rocket | ৳200 | ৳2,00,000 | Instant |
| Bank Transfer | ৳500 | ৳10,00,000 | 1–3 business days |
All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts may be rejected and the account suspended. Dhaka Gaming does not charge any deposit fees.
The following conditions must be met to withdraw winnings:
Withdrawals are typically processed within 15 minutes to 24 hours. Larger amounts may require additional verification, which can take a little longer.
Dhaka Gaming never delays withdrawals without good reason. If your withdrawal has not been processed within 48 hours, please contact support directly.
Dhaka Gaming offers a range of bonuses and promotions available to members. Each bonus comes with its own specific terms, though certain general rules apply to all bonuses:
To withdraw after claiming a bonus, you must meet the wagering requirements. If you do not wish to accept a bonus, contact support after your deposit and it can be cancelled. You cannot have more than one active bonus at the same time.
Dhaka Gaming reserves the right to modify or cancel any bonus offer at any time. Accounts found to be abusing bonuses may be suspended.
The following rules apply when placing bets at Dhaka Gaming and cover all types of Sports and eSports betting equally:
In any dispute, Dhaka Gaming's decision is final. All complaints must be submitted to support within 72 hours of bet settlement.
The following rules apply to Dhaka Gaming's Live Casino, slots, and card game sections:
Individual game providers may have their own additional rules, which can be found within the game interface.
The following activities are strictly prohibited on Dhaka Gaming:
If any such activity is detected, the account will be suspended immediately, all balances may be forfeited, and legal action may be taken.
Dhaka Gaming may temporarily suspend or permanently close an account under the following circumstances:
Members may also close their account voluntarily — all verified balances will be returned. Self-exclusion requests under our Responsible Gaming policy can be submitted to support.
Dhaka Gaming believes online gaming should always be a form of entertainment. That's why we have the following protective measures in place for every member:
For more information Responsible Gaming View the page. If you need help, contact support.
Dhaka Gaming operates under an international gaming licence. These Terms & Conditions and any disputes between Dhaka Gaming and its members will be resolved in accordance with the laws of the licensing authority.
Dhaka Gaming is not liable for the following:
In the event of a legal dispute, members must first attempt to resolve the matter with Dhaka Gaming's support team. If no resolution is reached, a complaint may be submitted to the licensing authority.
If you have any questions about any clause in these terms, please email support: support@dhakagaming.net
Many people click "Agree" without reading the terms when signing up to any platform. That's understandable — long legal text isn't easy to get through. But Dhaka Gaming wants its members to genuinely understand what they're agreeing to. That's why these Terms & Conditions are written in plain, straightforward language. Complex legal jargon has been kept to a minimum so everything is explained in plain terms.
Bonus terms generate more questions than any other section — and that's true across all online gaming platforms, not just Dhaka Gaming. Wagering requirements mean you need to bet a specified multiple of the bonus amount before you can withdraw it. Here's an example: you deposit ৳1,000 and receive a ৳1,000 bonus. A 30× wagering requirement means you need to place ৳1,000 × 30 = ৳30,000 in bets before withdrawing the bonus. You don't have to do this all at once — gradual betting counts — but it must be completed within the specified time limit.
Many members have concerns about KYC identity verification — and understandably so. Why is it necessary? There are two main reasons. First, it protects you: if someone tries to open an account in your name and withdraw funds, KYC prevents that. Second, Dhaka Gaming, like all licensed platforms, is required to verify member identities under international anti-money laundering regulations. The KYC process is typically completed within 24 hours, and once done, you won't need to go through it again.
Withdrawals are the source of the most common question members ask — why hasn't my money arrived yet? At Dhaka Gaming, withdrawals are generally processed very quickly. Transfers to bKash or Nagad typically arrive within 15 minutes to 1 hour. However, delays can occur in certain cases — for example, larger first-time withdrawals may require additional verification, or there may be scheduled system maintenance. If more than 48 hours have passed, please contact support.
The rule requiring withdrawals to the same payment method can sometimes cause confusion. For example, if you deposited via bKash, your withdrawal will also go through bKash. This is actually in place to protect you — without it, anyone who gained access to your account could redirect funds to a different method.
Dhaka Gaming has a clear policy on bet cancellations. If a match or event is cancelled, the stake is automatically refunded to your balance. In a multi-bet, if one selection is cancelled, that leg is removed and the remaining odds are recalculated accordingly. Other platforms handle this differently — Dhaka Gaming's approach is the most member-friendly.
It's worth clarifying what "odds error" means in the Terms & Conditions. Occasionally, due to technical issues, incorrect odds may appear in a market — such as odds below 1.00 or abnormally high values. Dhaka Gaming reserves the right to void any bets placed on such erroneous odds. This is a matter of fair play — exploiting a platform's technical glitch for unusual profits goes against the principles of honest betting.
Ultimately, reading and following Dhaka Gaming's Terms & Conditions is in every member's best interest. These rules exist not just for Dhaka Gaming — they are designed to maintain a fair, safe, and transparent gaming environment for everyone. If anything is unclear, reach out to support directly and our team will be happy to explain it all in Bangla.
Start betting safely on Dhaka Gaming's transparent platform. Get a 100% bonus on your first deposit.