🔒 Your Data, Our Responsibility
At Dhaka Gaming, your data is treated like a trust. This page explains in plain terms exactly what information is collected, how it is used, and how it is kept safe.
Protecting the privacy of every member at Dhaka Gaming is a core commitment — from the technology we use to the policies we uphold.
Dhaka Gaming takes your privacy seriously. This Privacy Policy explains what information Dhaka Gaming collects, why it collects it, how it is used, and how it is kept secure. This policy applies to all members and visitors who use the Dhaka Gaming website and its related services.
By using the Dhaka Gaming platform, you consent to the data processing practices described in this Privacy Policy. This policy may be updated at any time — any changes will be posted on the website, and significant updates will also be communicated by email.
Please note: This Privacy Policy governs Dhaka Gaming's Terms & Conditions Complementary. Reading both documents together will give you the complete picture.
Dhaka Gaming may collect the following types of information:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Financial Information | BKash/Nagad number, transaction history | Mandatory |
| Usage Data | Gaming history, betting patterns | Automatic |
| Technical Information | IP address, device type, browser | Automatic |
| Communication Records | Support chat, email correspondence | Where applicable |
Dhaka Gaming only collects the information that is strictly necessary — avoiding unnecessary data collection is a core part of our policy.
Dhaka Gaming collects information in several ways — directly from you and automatically as you use the platform:
Dhaka Gaming will never ask for your password, PIN, or payment OTP unsolicited. If anyone asks for this information, they are not a Dhaka Gaming representative.
Dhaka Gaming uses your information for the following purposes:
Dhaka Gaming never sells your data to third parties for advertising purposes.
Dhaka Gaming may share your data with selected parties only in limited circumstances and for specific purposes:
In all of the above cases, Dhaka Gaming ensures that any receiving party is bound by strict confidentiality agreements. No third party may use your data for advertising or marketing purposes.
Short of a court order or legal obligation, Dhaka Gaming will never share your data with government agencies — and even then, every effort will be made to notify you in advance.
Dhaka Gaming uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.
Types of cookies used by Dhaka Gaming:
You can disable cookies through your browser settings, though doing so may limit certain features on the website. Essential cookies are required to keep the service running — they cannot be turned off.
Dhaka Gaming retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements:
After the retention period, data is securely deleted or anonymised so that you can no longer be identified.
As a Dhaka Gaming member, you have the following rights over your personal data:
Dhaka Gaming gives every member full control over their personal data.
To exercise any of your rights support@dhakagaming.netto send us an email.
Dhaka Gaming uses the highest industry-standard technology to keep your data secure.
Dhaka Gaming strictly does not provide services to anyone under the age of 18. Age is verified at the point of registration.
If a minor is found to have created an account for any reason, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects that their child is using Dhaka Gaming, please contact our support team directly.
Dhaka Gaming is genuinely committed to protecting children online. Age verification measures are continuously being improved.
For any privacy-related questions, requests, or complaints, please reach out through the following:
Awareness about staying safe online is growing steadily in Bangladesh. People are now asking the right questions — where does my phone number or NID information go? Who can see it? These are valid concerns, and they're worth understanding before using any online platform. Dhaka Gaming believes transparency is the best policy, which is why this Privacy Policy is written in plain language rather than buried in legal jargon.
A common question: why do I need to provide my bKash or Nagad number — and is it safe? The answer is that mobile banking numbers are required for payment processing, just as you need a bank account number to open a bank account. Dhaka Gaming uses this information solely to process your deposits and withdrawals. Your mobile number is never passed to advertising companies or any other third party. This is not just a verbal promise — these restrictions are explicitly written into Dhaka Gaming's contracts with its payment providers.
Many people feel uneasy about KYC or identity verification — does uploading a photo of your NID put you at risk? At Dhaka Gaming, all KYC documents are stored with 256-bit encryption, the same level of security used by major banks. These documents are only accessible to designated identity verification staff, who operate under strict confidentiality agreements. Even after KYC is complete, documents are retained for a set period due to legal obligations — and permanently deleted once that period expires.
Some people feel uneasy about their gaming history being recorded — and that is understandable. But there are two important reasons for keeping this record. First, if there is ever a dispute about a bet — say, you won but the funds did not arrive — this record serves as evidence in your favour. Second, as part of responsible gaming, Dhaka Gaming monitors gaming patterns; if someone is playing at an unusually high rate, an automated alert is triggered. This data is never used for advertising or sold to any third party.
Many users are concerned when they hear that IP addresses and device information are being recorded. This data is collected primarily for security purposes — if someone attempts to log into your account from an unfamiliar country or device, Dhaka Gaming can flag it as suspicious and alert you. This feature is there to protect you.
Want to stop receiving marketing emails or SMS? You can opt out of marketing communications at any time — during registration or afterwards. Every promotional email includes an unsubscribe link at the bottom. However, essential service communications such as transaction confirmations and security alerts cannot be turned off, as they are an integral part of delivering the service to you.
Finally, reading a privacy policy is a good habit to develop before registering on any online platform — not just Dhaka Gaming. The reason this policy is written in Bangla is because we want you to truly understand what happens with your data, not just click agree in the dark. If you have any questions, feel free to ask our support team at any time.
Register securely with Dhaka Gaming's transparent Privacy Policy. Get a 100% bonus on your first deposit.